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POLICIES

To ensure the safety and comfort of all guests attending events at the DCU Center, event attendees may be subject to a search upon entering the facility. Please note that guests with prohibited articles will be turned away at the entrances.

Prohibited Items
Prohibited items include items which could be used as a weapon, unlawful substances, bottles or cans, laser pens, bags, backpacks, knapsacks, luggage, coolers, parcels, briefcases,tablets and like articles.

Camera Policy
The camera policy varies dependent upon each event. Generally, small digital point and shoot cameras are acceptable. To find out about the camera policy for the show you are attending, please call our main line at 508-755-6800 one to two days before the event. Cameras with detachable lenses, and video and audio recording devices are strictly prohibited from the facility at all times.

Food and Beverage Policy
Outside food and beverages are not allowed into the Arena or Convention Center.

Re-Entry Policy
No refunds or exchanges. Patrons are not allowed to exit and re-enter the facility during Arena events.

Smoking Policy
The DCU Center is a smoke-free facility. During Arena events, a smoking door is generally designated at Door #18. Please see a DCU Center usher if you need assistance finding the smoking door while attending an event in the Arena.

Guest Services
The Guest Relations booth is located outside Section 104 on the Arena concourse.


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